Investors can view their accounts online via a secure web portal. After registering, you can access your account balances, periodical statements, tax statements, transaction histories and distribution statements / details.
Advisers will also have access to view their clients’ accounts online via the secure web portal.
What’s happening
Pendal’s registry provider Mainstream Fund Services changed its name to Apex Fund Services on November 14.
Why is the name changing?
Mainstream’s parent company Mainstream Group Holdings was acquired by Apex Group on October 27, 2021. Mainstream’s new name and branding reflects its integration into Apex.
Who is Apex Group?
Apex Group is a global fund administration service provider servicing nearly $3 trillion in assets. The group has more than 10,000 employees in 85 locations.
What does this change mean?
There are no changes to the services provided in relation to your investments. Existing Mainstream Fund Services branding will be replaced with Apex Fund Services branding. Email addresses will change from pendal@mainstreamgroup.com to pendal@apexgroup.com. All emails sent to the @mainstreamgroup.com domain will be redirected to the new @apexgroup.com domain.
What do you need to do?
You don’t need to do anything as a result of this name change.
How can I find out more?
If you have any questions or wish to find out more, please contact our investor services team on 1300 346 821 or by email at pendal@apexgroup.com